Last updated: 15 November 2024
Welcome to Burg It, your one-stop destination for American-style burgers! Operated by Burg It Food & Beverage Enterprise (SA597143-X) By accessing or using our website, mobile application or any related services (collectively, the “Service”), you agree to comply with these Terms and Conditions (“T&C”). Please read these T&C carefully before using our Services. If you do not agree with any of the terms, you must refrain from using the Service.
1. Eligibility
The Service is not intended for individuals under 18. If you are under 18, do not register or submit any personal information. If we discover that we have collected personal information from someone under 18 without parental consent, we will delete it immediately. If you suspect that we have such data, please contact us at burgit2023@gmail.com. Users who have been banned by Burg It are prohibited from accessing the Service.
Burg It reserves all rights not explicitly granted in these Terms. Any attempt to transfer your rights or obligations under these Terms, unless expressly permitted, will be considered invalid.
2. Burg It Services
Burg It provides a range of services designed to enhance your food ordering experience, making the process seamless and convenient.
- Browse through our menu, offering a variety of food and beverage options.
- Place orders for delivery or pick-up directly from the platform.
- Enjoy smooth payment processing with a variety of payment methods.
3. Nonexclusive License
By using our Services, you are granted a limited, nonexclusive license to access and use our platform. We retain full ownership and control over the content and software.
- You may not modify, distribute, or reproduce any part of our Services without prior consent.
- Unauthorized use of the platform will result in termination of your license and may lead to legal action.
4. Burg It Account
To fully utilize our Services, you must create an account with Burg It. This account is your gateway to placing orders and managing your preferences.
- To register, you must provide accurate personal details such as your name, email, and phone number.
- Ensure that the information you provide is correct and up-to-date.
- You are responsible for securing your account credentials and must notify us immediately of any unauthorized access.
5. Account Activation
If you are registering on behalf of another person, that individual will be the Account owner. You confirm that you have the necessary authority to bind that person to the Terms and Conditions of Burg It.
6. Payment of Fees
All transactions must be completed with valid payment information. Fees and prices will be clearly outlined during checkout.
- We accept major payment methods, including credit cards, debit cards, and online banking.
- All charges include applicable taxes unless otherwise specified.
- Payments are final, and any disputes will be resolved per our refund and cancellation policy.
7. Product Information and Pricing
We strive to provide accurate product information and pricing. However, errors may occasionally occur.
- Product prices and availability are subject to change without prior notice.
- All prices are listed in Malaysian Ringgit (MYR), including applicable taxes unless stated otherwise.
- In case of a pricing error, we reserve the right to cancel or refuse any orders placed for incorrectly priced products.
8. Product Quality and Availability
At Burg It, we are committed to offering high-quality products that meet your expectations. However, availability may vary due to stock and supply conditions.
- The product descriptions, images, and specifications provided on our platform are for informational purposes.
- Occasionally, some items may be out of stock or substituted with similar options.
- We reserve the right to discontinue or modify any product without prior notice.
9. Exchange, Return, and Refunds
We want you to be satisfied with your purchase. If you’re unhappy with your order, you may be eligible for an exchange, return, or refund under specific conditions.
- Refund or exchange requests must be submitted within 24 hours of receiving the product.
- Refunds will only be provided for defective, incorrect, or damaged items.
- Items must be returned in their original condition for an exchange or refund.
- Please contact our customer support for assistance with returns or refunds.
10. Third-Party Links
Our platform may contain links to third-party websites or services for your convenience. These links are not endorsements by Burg It.
- We are not responsible for the content, privacy practices, or actions of third-party websites.
- Use of third-party services is at your own risk. We recommend reviewing their terms and privacy policies before engaging.
11. Intellectual Property
All content, trademarks, and intellectual property found on the Burg It platform are owned by or licensed to us.
- This includes, but is not limited to, logos, text, graphics, and software.
- You may not use, copy, or distribute any of our intellectual property without written permission.
- Unauthorized use of our content may lead to legal consequences.
12. Feedback and Submissions
We value your feedback and suggestions to improve our services.
- By submitting feedback, you grant Burg It a non-exclusive, royalty-free license to use, modify, and reproduce your submissions.
- We reserve the right to use your feedback without any obligation to compensate you.
13. Advertisements
Our platform may display third-party advertisements for products or services.
- We are not responsible for the accuracy or content of these ads.
- Any transactions or interactions with advertisers are solely between you and the advertiser.
14. Burg It Rights
Burg It reserves the right to modify or discontinue any part of our services at any time.
- We may, at our discretion, limit or terminate your access if you violate our terms.
- Any fraudulent or abusive activities may be reported to the relevant authorities.
15. Disclaimer of Warranty (Optional)
Burg It offers its services “as is” and “as available,” without any warranties.
- We do not guarantee error-free, secure, or uninterrupted services.
- Use of our platform is at your own risk, and we disclaim all implied warranties to the fullest extent permitted by law.
16. Limitation of Liability
To the maximum extent allowed by law, Burg It is not liable for any indirect, incidental, or consequential damages arising from your use of our services.
- This includes loss of profits, data, or business opportunities.
- Our liability is limited to the amount you paid for the specific transaction that caused the issue.
17. Indemnification
You agree to indemnify and hold Burg It harmless from any claims, damages, or expenses arising from your use of our services or breach of these terms.
- This includes any legal fees incurred while defending against such claims.
18. Security and Privacy
We take your privacy seriously and are committed to protecting your personal information.
- For more details, refer to our Privacy Policy to understand how we collect and handle your data.
- We employ industry-standard security practices to safeguard your information from unauthorized access or misuse.
19. Miscellaneous
This Terms and Conditions agreement represents the entire understanding between you and Burg It regarding the use of our services.
- Any changes to these terms must be made in writing and approved by us.
- These terms are governed by the laws of Malaysia, and any disputes will be handled in the relevant Malaysian courts.
20. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: burgit2023@gmail.com
- Phone: +6010-839 9043
By using our Service, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.