Last Updated: 15 November 2024
Welcome to Burg It. This Privacy Policy is provided by BURG IT FOOD & BEVERAGE ENTERPRISE ( SA597143-X) in accordance with the Malaysian Personal Data Protection Act 2010 (“PDPA”). At Burg It (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your personal data when you use our website or mobile services (collectively, the “Service”).
By using our Services, you agree to the practices described in this Privacy Policy. We may update this policy from time to time to reflect changes in technology, legal requirements, or our business practices. We encourage you to review this policy periodically.
1. Scope of This Privacy Policy
This Privacy Policy covers:
- The types of personal data we collect, including but not limited to your name, email address, phone number, payment information, and preferences.
- How we collect personal data through account registration, placing orders or contacting customer support.
- The purposes for which we collect and use your personal data, such as processing orders, improving our Services, personalizing user experiences, and communicating with you.
- The sharing of your personal data with third parties, including payment processors, delivery services, and marketing partners, but only as necessary to provide our Services or comply with legal obligations.
2. Handling Your Personal Information After Service Termination
If you decide to deactivate your account or terminate your use of our Services:
- We will retain your personal data only as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
- Any identifiable personal information will be securely stored and subsequently anonymized or deleted after a designated retention period, unless otherwise required by law.
- If you wish for your data to be permanently deleted earlier, you may request data erasure by contacting our support team at burgit2023@gmail.com.
3. Cookies
We use cookies to enhance your browsing experience:
- Cookies help remember your preferences and improve website performance.
- You can manage cookie preferences in your browser settings.
4. Our Commitment to Responsible Data Usage
Your personal data is important to us, and we are committed to protecting your privacy. Therefore:
- We do not sell, rent, or trade your personal data to third parties for marketing purposes.
- We do not use your personal data for purposes beyond those specified in this Privacy Policy without your explicit consent.
- We do not disclose your personal data to unauthorized third parties.
5. Measures We Take to Protect Your Information
We implement a variety of security measures to protect your personal data from unauthorized access, misuse, or disclosure. These measures include:
- Encryption: We use industry-standard encryption technologies to secure data transmitted over the internet.
- Access Controls: Only authorized personnel with a legitimate need have access to your personal data.
- Data Anonymization: When feasible, we anonymize or pseudonymize data to minimize risks to your privacy.
- Regular Audits and Updates: Our systems are regularly reviewed and updated to safeguard against emerging threats.
Despite our best efforts, no security system is impenetrable. If you suspect any unauthorized access to your personal data, please contact us immediately.
6. Your Rights and Choices Regarding Personal Data
You have control over your personal data and the following rights:
- Access and Correction: You can request access to your personal data and correct any inaccuracies.
- Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Data Erasure: You may request the deletion of your personal data, subject to our legal obligations.
- Cookies and Tracking: You can manage your cookie preferences through your browser settings or our cookie management tool.
If you wish to exercise any of these rights, or if you have questions about our privacy practices, please contact us at:
- Email: burgit2023@gmail.com
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, such as providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. The duration of data retention depends on the type of data and the purpose for which it was collected.
For example:
- Order Information: Retained for legal and accounting purposes, typically for seven years.
- Marketing Data: Retained until you opt out or request deletion.
- Inactive Accounts: Personal data related to inactive accounts may be anonymized or deleted after a predefined period.
Once the retention period expires, your data will either be securely deleted, anonymized, or removed from our active systems unless a longer retention period is required by applicable law. If you would like more details on our data retention policies or wish to request the deletion of your data, please contact us at burgit2023@gmail.com.
8. Third-Party Links
Our website or mobile application may include links to third-party websites or services for your convenience, such as social media platforms, payment processors, or delivery partners. While we strive to ensure that these links are relevant and secure, we do not control the privacy practices or content of these external sites.
When you click on a third-party link, you will be redirected to their platform, and their privacy policies and terms will govern your interaction. We encourage you to read their privacy policies carefully, as they may differ from ours.
Please note that we are not responsible for:
- The security of your personal information when shared with third-party websites.
- Any transactions or interactions you engage in with third-party services.
- The accuracy or completeness of information on external sites.
If you encounter any issues or have concerns regarding third-party links, feel free to reach out to us for assistance.
9. Changes to the Privacy Policy
As we continually improve our services and adapt to changes in laws and technologies, we may update this Privacy Policy from time to time. When significant changes are made, we will notify you through prominent notices on our website, mobile app, or by email, depending on the nature of the update.
Changes to this policy will be effective immediately upon posting unless stated otherwise. We encourage you to periodically review this page to stay informed about how we are protecting your personal information.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using our services and contact us to deactivate your account.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Email: burgit2023@gmail.com
Phone: +60 10-839 9043